From Sold to Delivered, Fully Orchestrated
Vehicle delivery is one of the most sensitive moments in the customer journey.
Te automotiveDMS transforms dispatch into a structured, checklist-driven process where every step is tracked, every responsibility is clear, and every customer stays informed, without relying on memory, emails, or manual coordination.
You bring your dealership. We bring the system, the expertise, and the speed.
Why Dispatch Needs a System
After checkout, multiple things must happen, in the right order, by the right people, at the right time. Without structure, delivery becomes a source of delays, stress, and mistakes.
With automotiveDMS, dispatch becomes a controlled flow that ensures: Legal and financial completion, Operational readiness, Customer confidence at handover
Dispatch Is Activated Automatically
Once a vehicle is sold and checkout is completed, its status changes in the inventory.
The Dispatch action becomes available, signaling that ownership is complete and delivery preparation begins.
This status change instantly aligns all departments.
Insurance Confirmation
The dispatcher verifies or updates insurance details for the vehicle.
Statuses clearly indicate whether coverage is pending or confirmed, ensuring compliance before proceeding further.
Nothing moves forward without clarity.
Registration & License Plates, Status‑Driven, Fully Tracked
Registration and license plate acquisition are managed directly within the dispatch flow.
Each step can be marked as:
- Pending
- Ordered
- Received
Payment Clearance Before Delivery
Before delivery, financial completion is verified.
If an invoice is unpaid or partially paid, the dispatcher sees it immediately and ensures settlement before proceeding.
No assumptions. No last-minute surprises.
Plate Installation & Final Preparation
Once plates are received, installation is tracked as a dedicated step.
Statuses clearly indicate whether installation is pending or completed, keeping the vehicle delivery-ready.
tasks, Checks & Last‑Minute Adjustments
Any additional preparation tasks can be added directly to the dispatch process.
Each task can include:
- Department assignment
- Priority
- Cost and selling price
This ensures last-mile preparation stays controlled and visible.
Documents Collected, Generated & Signed
All required delivery documents are collected and verified within the same flow:
- Buyer identification
- Contracts
- Registration documents
- Trade-in agreements
Everything is stored centrally and attached to the vehicle record.
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Appointment Confirmation & Customer Notification
The final delivery or pickup appointment is scheduled inside automotiveDMS.
Customers are automatically informed through reminder notifications — confirming readiness and timing without manual outreach.
This creates a calm, professional customer experience.
Vehicle Delivered, Process Completed
Once the vehicle is handed over, the dispatcher confirms delivery with a single action.
This:
- Ends the dispatch process
- Automatically updates the vehicle status to Delivered in inventory
- Notifies all departments that the process is complete
The dealership stays perfectly aligned.
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Buyer Invoice, Generated Instantly
After delivery, automotiveDMS generates all final documents automatically.
The buyer invoice can be downloaded instantly, without re-entering data or switching systems.
Inventory status stays in sync automatically
Once a dispatch process is completed, the vehicle’s status in inventory updates automatically to dilevered.
There’s no manual marking, no risk of double selling, and no need for follow-up checks.
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From “Sell” to payment, one clear flow
The automotiveDMS turns every vehicle sale into a guided, step-by-step process. From initiating a sale directly from inventory to checkout and documentation, every step stays connected, clear, and consistent, for sales teams, administration, and customers alike.
- Start a sale directly from inventory
- Attach customers, trade-ins, parts, and services in one flow
- Plan confidently with accurate, accessible data.
Who benefits from this process
See how a modern dispatch process feels in real-time
Frequently asked questions
We know choosing the right Dealership Management System is a big decision. That’s why we’ve answered the most common questions about automotiveDMS , from setup and security to trials and team accounts. If you need more details, our support team is always ready to help you get started.
